---
title: What automated messages are being sent to my ambassadors, applicants, and recruiters?
description: Staffing Referrals automatically sends email and text messages to update your ambassadors, applicants, and recruiters about your referral program. You have the ability to edit or pause these messages in your dashboard.
---

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# What automated messages are being sent to my ambassadors, applicants, and recruiters?

## Staffing Referrals automatically sends email and text messages to update your ambassadors, applicants, and recruiters about your referral program. You have the ability to edit or pause these messages in your dashboard.

Staffing Referrals works behind the scenes to engage your audience with your referral program. This includes automated messages inviting new brand ambassadors to sign up, messages letting recruiters know when new referrals come in, and messages notifying applicants that they have been referred to work with your agency.

You can view all of the messages being sent by navigating to **"Settings" > "Communication Templates."**

![Screen Shot 2023-01-30 at 1-16-19 PM-png](https://success.staffingreferrals.com/hs-fs/hubfs/Screen%20Shot%202023-01-30%20at%201-16-19%20PM-png.png?width=233&height=309&name=Screen%20Shot%202023-01-30%20at%201-16-19%20PM-png.png)

The messages are categorized into external (for ambassadors and candidates) and internal (for admins and recruiters). Click "Preview" to view a message or "Customize" to edit it.

![](https://success.staffingreferrals.com/hs-fs/hubfs/Screenshot%202024-04-08%20at%202-41-50%E2%80%AFPM-png.png?width=475&height=219&name=Screenshot%202024-04-08%20at%202-41-50%E2%80%AFPM-png.png)

For more information on customizing automated messages, read this article:

- [Customize emails and text messages from your recruiters](https://success.staffingreferrals.com/knowledge/how-to-customize-emails-from-your-recruiters?hsLang=en)

Here are pdfs of the Ambassador Invitations Workflow that you can share with your team:

- [Ambassador Invite Templates: Single-Sided Referral Program](https://success.staffingreferrals.com/hubfs/Single-Sided%20Flow%20-%20Ambassador%20Invite%20-%206.28.22%20.pdf?hsLang=en)
- [Ambassador Invite Templates: Dual-Sided Referral Program](https://success.staffingreferrals.com/hubfs/Dual-Sided%20Flow%20-%20Ambassador%20Invite%20-%206.28.22%20.pdf?hsLang=en)

*If you have any questions, comments, or feedback, please reach out to support@staffingreferrals.com.*

- [For Program Managers](https://success.staffingreferrals.com/knowledge/for-program-managers?hsLang=en#main-content)
  
  
  
  
  
    - [Referral Program Best Practices](https://success.staffingreferrals.com/knowledge/for-program-managers?hsLang=en#referral-program-best-practices)
    - [Getting Started](https://success.staffingreferrals.com/knowledge/for-program-managers?hsLang=en#getting-started)
    - [Advanced Features](https://success.staffingreferrals.com/knowledge/for-program-managers?hsLang=en#advanced-features)
    - [Common Questions](https://success.staffingreferrals.com/knowledge/for-program-managers?hsLang=en#common-questions)
- [For Recruiters](https://success.staffingreferrals.com/knowledge/for-recruiters?hsLang=en#main-content)
  
  
  
  
  
    - [Referral Best Practices](https://success.staffingreferrals.com/knowledge/for-recruiters?hsLang=en#referral-best-practices)
    - [Getting Started](https://success.staffingreferrals.com/knowledge/for-recruiters?hsLang=en#getting-started)
    - [Advanced Features](https://success.staffingreferrals.com/knowledge/for-recruiters?hsLang=en#advanced-features)
    - [Common Questions](https://success.staffingreferrals.com/knowledge/for-recruiters?hsLang=en#common-questions)
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