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For Program Managers
How-tos, tips, and best practices for managing your recruiters and tracking your referrals with Staffing Referrals.
Referral Program Best Practices
Getting Started
- Staffing Referrals navigation tour for program managers
- Set your company information and logo
- Create a candidate referral campaign
- Add recruiters to the platform
- Set your default recruiter and default campaign
- Customize emails and text messages from your recruiters
- Track and manage referred candidates
- Edit form fields
- Can I edit Staffing Referrals to be in Spanish or another language?
Advanced Features
- Broadcast jobs on behalf of your recruiters
- Change a referral bonus amount
- Invite ambassadors with a list upload
- Edit your campaign terms and conditions
- Move brand ambassadors to another recruiter
- Deactivate / delete a brand ambassador
- Send mass emails to ambassadors or applicants
- Use website assets to promote your referral program
- Email invited ambassadors who haven't accepted the invitation
- Launch a client referrals campaign
- Track Your Staffing Referrals Traffic in Google Analytics
- Set up a custom subdomain for your Staffing Referrals pages
- Create a candidate report
- Pay a referral bonus using BHN Rewards
- Bulk update candidate status
- Automatically send W-9 forms to ambassadors
Common Questions
- Why are so many of our candidates "pending”?
- Where can my team get training on how to use the platform?
- How do I know my ambassador invite emails aren't being marked as spam?
- What automated messages are being sent to my ambassadors, applicants, and recruiters?
- How do I find a recruiter's dashboard?
- Who is SR Admin in our Staffing Referrals account?
- How do people become ambassadors? Do they have to login?
- What are "opportunities" in Staffing Referrals?
- How are ambassadors paid?
- Deactivate a recruiter
- Who can edit campaign details (e.g., bonus amounts)?
- When is a new record created in my ATS?
- What happens if a candidate is referred more than once?